Fire Tree DigitalBoutique app studio

Support

We’re here
to help

Need help with an app, a technical issue or a general question? Choose the closest option below and the support assistant will prepare a clear message with the right category already selected.

Choose a route

How can we help?

Each option opens the same private, local assistant with the right subject selected. Nothing is transmitted until a genuine support service is connected.

Send a message

Still need help?

The guided support pop-up asks for the useful details and prepares a message on your device. It is ready to connect to a real support channel later without changing this experience.

Private by design.Your entries remain in this browser and are not stored by Fire Tree Digital.

Useful next steps

Quick help & resources

Browse the app collectionCurrent product status and individual app pages.

Privacy and data rightsHow the current website handles information.

Complaints procedureHow formal concerns will be handled.

Contact the studioGeneral, partnership and media enquiries.

FAQ

Frequently asked questions

Clear answers based on what is genuinely available today.

How can I access the apps?

Stillness by Fire Tree is currently in TestFlight testing. The other apps are upcoming and do not yet have public download links.

How do I reset my password?

Fire Tree Digital does not currently operate a public customer account system. Account instructions will be published if that changes.

What does an app cost?

Public pricing has not been announced. Each app page will be updated only when pricing is confirmed.

Do you currently process refunds?

No Fire Tree Digital app is currently being sold publicly, so there is no active studio billing or refund process.

Where should I report a privacy concern?

Choose “Feedback & ideas” above to prepare a message and read the Data Protection and Complaints pages for the current procedure.

Does the support form send my information?

No. Until a verified support service is connected, the assistant prepares text locally and never claims that it was sent.

Fire Tree support assistantLocal message preparation

Hello. I’ll help you prepare a useful support message without sending or storing your information.

You selected: General question

This prepares text only. It does not transmit, save or submit your information.